IMA Service Fails to Start and MFCOM Service is Unresponsive in Starting State
Symptoms or Error
IMA Service fails to start and MFCOM Service is unresponsive in starting state.
Event ID: 7024 The Independent Management Architecture service terminated with service-specific error: 2147483649 (0x80000001).
- Or –
The IMA service terminated with service-specific error: 2147483647
Complete the following steps to resolve the issue:
Stop the mfcom.exe service using the Task Manager.
Execute the following commands:
Start the IMA Service and MFCOM Service.
Note: This issue can occur when a physical server is converted to virtual using XenConvert or similar utility. It can also appear when XenApp is uninstalled and reinstalled.
Observing the services manager, MFCOM Service shows status as “starting”. MFCOM and IMA Service fail to start because of a corrupt radeoffline DB.
Note: This issue also occurs after an incomplete or corrupted install of a Citrix Hotfix. Ensure to terminate the MFCOM32.exe as instructed in the Solution section of this article and re-install the hotfix properly. This also ensures that the MFCOM Service starts successfully.
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