NetScaler Gateway URL white page

Website Visitors:

After upgrade, when you open the netscaler gateway url, instead of showing the username and password page, it immediately shows a white page.


This is mostly seen when upgrading from 10.5 to 11. From a working netscaler copy the folder, /netscaler/ns_gui/vpn and replace this folder on your current netscaler. Refresh the gateway vip url. It should work. You can also check the gateway url. If it is /vpn/index.html, check the index.html file if you’re using a custom theme. If it is portal theme, it will be /logon/LogonPoint/index.html. Check these html files if they are corrupted.

Want to learn more on Citrix Automations and solutions???

Subscribe to get our latest content by email.

If you like our content, please support us by sponsoring on GitHub below: